Webpages
Import a single page or an entire website. The agent pulls live answers straight from your site.
- Single URL or full-site crawl
- Auto-refresh keeps content current
- Great for FAQs and pricing pages
Knowledge BaseTeach your AI
Teach your AI
your business.
Import webpages, upload documents, or paste text — then let your AI agent pull the right answer in real time. Knowledge in, better answers out.
WebpagesPDF · DOCX · TXTRaw text
Primary Knowledge Base
4 sources · 100% indexed
orifone.com
Website · 14 pages
Customer FAQ.pdf
PDF · 12 pages
Pricing Policy.docx
DOCX · 6 pages
Objection Handling
Text snippet · 1.2K chars
Q: What are your shipping times?
A: We ship within 2 business days.
Retrieved from Customer FAQ.pdf
Add Content
Three ways to feed your agent
Bring in the knowledge your team already depends on — no need to hardcode every detail into prompts.
Documents
Upload PDFs, DOCX, or TXT files with your business guidelines, policy manuals, or curated knowledge.
- PDF, DOCX, and TXT supported
- Rich-text and scanned-content aware
- Ideal for policy and playbooks
Raw Text
Paste custom notes, scripts, or guidance snippets directly in the editor. No file management needed.
- Paste-and-go in seconds
- Perfect for quick updates
- Version history included
Why It Matters
Move beyond prompt-only AI
Prompts are hard to maintain and easy to outgrow. A knowledge base keeps your agent accurate at scale.
- ✕Every fact hardcoded into prompts
- ✕Manual updates for every change
- ✕Answers drift and hallucinate
- ✕Knowledge locked to one agent
- Answers grounded in your sources
- Updates once, applies everywhere
- Citations reduce hallucinations
- Reusable across every agent you build
How It Works
Three steps to a smarter agent
1
Create it
Head to the Knowledge Base tab and add a new base. Pick a name and a description your agent can use.
2
Add your sources
Import webpages, upload documents, or paste text. Content is indexed automatically as soon as it lands.
3
Test it live
Ask a real question in the playground. Watch the agent pull the exact source and answer with confidence.
Built for Scale
Knowledge that works as hard as you do
Sub-100ms Retrieval
Real-time retrieval keeps every reply instant — no long pauses while the agent searches your content.
Reuse Across Agents
Attach one knowledge base to many agents. Update once, and every conversation stays consistent.
Live Sync
Website sources refresh automatically, so your AI never answers from stale content.
Answer with Citations
Every response is grounded in your source material, dramatically reducing hallucinations.
Multilingual Content
Ingest and retrieve from content in any language. Answers match the language your customer uses.
Multiple Bases
Organize knowledge by department, product, or region — and keep each conversation scoped.
Import From Everywhere
Pull knowledge from the tools you already use
Web CrawlerHubSpotSalesforceZendeskNotionConfluenceGoogle DriveSlack
Learn More
Discover More Features
Explore the full range of Orifone capabilities designed for smarter automation, better efficiency, and a stronger customer experience.
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Give your AI the answers
it needs to sound human
Upload your first source in minutes and watch your agent answer like a seasoned pro. Free to start.